In order to use a cordless headset that does NOT require the mechanical lifter your NEC phone and NEC switch must also have this feature enabled. Below is list of NEC phones that are compatible. You may also need to activate this feature on your phone if it is not currently activated. If your NEC phone is not on the list below you will need to use Plantronics cordless headset with a "lifter" such as the CS540 Bundle with HL-10 lifter. If your phone is on the "compatible list" you can choose the Plantronics wireless headset of choice plus the APN-91 EHS.
If you have questions about your Toshiba phone's compatibility and which accessory(s) are required for your NEC phone feel free to start a chat session or call us 703-766-6363. Global Teck Worldwide provides an optional ProSetup Service for $35 that provides complete configuration and installation guidance on any headset purchased on our website. If you purchased your headset through our website have your order number available for support.
***Note: DT 300/DT310 and DT710 series are NOT compatible and will not work. This includes - DTL-2E-1, DTL-6DE-1, DTL-12E-1, ITL-2E, ITL-6DE, and ITL-8LDE) are not compatible AND will not work with the EHS cable. Use CS540 Bundle with HL-10 lifter instead.
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