Wireless headsets from Plantronics and Jabra are designed to be compatible with virtually any Toshiba IP phone including IP5000 (IP5022-SD, IP5122-SD, IP5122-SDC, IP5131-SDL, IP5132-SD) series phones. The trick is to know which accessories and cables are required for the wireless headset to work properly on your phone. Below we will outline the necessary accessories for usage with your Toshiba IP5000 series phone.
Wireless Headset Summary
The primary differences among the various wireless headsets are the features (telephone only vs Telephone/PC, battery time, distance, etc). In order to get the right Wireless headset and accessories for your Toshiba IP5000 series phone you must first determine if you want to answer calls with the wireless headset or not. If you want to answer calls with the wireless headset you will need the Electronic Hook Switch (EHS) Adapter accessory. Without this accessory you will be forced to manually answer all calls at the phone first and then you use headset. This accessory is ideal for roaming your office and never missing a call. Below are further details on wireless headset usage with the Toshiba IP5000 series phones.
WIRELESS HEADSETS
Answering calls using the EHS Adapter
The key to proper headset usage lies in having the correct accessories to connect the wireless with the Toshiba phone. Wireless headsets come with a base station that interfaces with the telephone. This allows you to use the both wireless headset or the handset as needed.
Notes: If you want to roam around the office with your headset you will need the "EHS Adapter" accessory. This accessories allows you to pickup/hangup directly from the headset and notifies you of incoming calls through the headset. If using a Jabra Wireless Headset you'll need the Link-20 and for Plantronics Wireless Headsets you will need the RD-1 along with the wireless headset.
Manually answering calls without the EHS Adapter
Notes: If you do not wish to purchase the EHS Adapter you will need to manually answer all calls from the phone first before talking on the headset. The wireless headsets has no ability to answer nor disconnect without this Adapter. If you do not plan to be roaming around the office this a good option when looking to save money. You can always add the EHS Adapter afterwards if you find it inconvenient to run back to the phone when it rings.
Popular wireless headsets for Toshiba phones:
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| Plantronics Legend CS |
Plantronics CS540 |
Jabra Motion Office |
Jabra 920 PRO |
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If you have questions about your Toshiba phone's compatibility and which accessory(s) are required for your Toshiba phone feel free to start a chat session or call us 703-766-6363. Global Teck Worldwide provides an optional ProSetup Service that provides complete configuration and installation on any headset purchased on our website. If you purchased your headset through our website have your order number available for support.