Blue Parrott headset users want to ensure that they are using current firmware upgrades to their headset for optimal performance.
To upgrade you must first download Blue Parrott Updater : https://www.blueparrott.com/software/blueparrott-updater
BlueParrott users should upgrade to the latest of firmware version 1.32 on B550-XT. This release fixes many of the issues that users are experiencing on the B550-XT.
And users should also upgrade firmware on C300-XT to 1.17. This release give an slight increase to the audio volume which was a complaint by several users of this headset.