All Jabra and Plantronics wireless headsets are compatible with Avaya phones including the Motion Office, Legend CS, and GN Pro920. The trick is to know which accessory you'll need for your specific Avaya/Lucent phone if any. Both Plantronics and Jabra have various accessories for wireless headsets that correspond to different Avaya and Lucent phones. Below you will find a sample of wireless headsets that are compatible with Avaya and Lucent phones.
Remote Answering
When using a wireless headset the most frequently asked question is; "How can I answer calls, with the wireless headset, while roaming the office?" If you want to answer calls (from the headset) while roaming the office you'll need an additional accessory. This accessory is typically referred to as a "remote lifter". The remote lifter is a mechanical device that will work across most Avaya and Lucent phones if you are able to talk when getting an incoming call when picking up the handset off the phone. With newer Avaya phones the process is more seamless and integrated because of the ability to take advantage of Electronic Hook Switch (EHS) capabilities.
To see if your Avaya phone is EHS compatible download the EHS Guide for Plantronics or Jabra for complete details.
Popular wireless headsets for Avaya phones:
 |
 |
 |
 |
| Plantronics Legend CS |
Plantronics CS540 |
Jabra Motion Office |
Jabra 920 PRO |
 |
|
|
|
If you have questions about your Avaya or Lucent phone compatibility and which accessory is required for your phone feel free to start a chat session or call us 703-766-6363. Global Teck Worldwide provides also ProSetup Service that walks you through the complete installation or troubleshoot of any headset on our website. All items mentioned in this article are available online for purchasing.