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Blackberry Security Software for deployment on BES

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Question
What is required to deploy your security software within my enterprise that has a BES (Blackberry Enterprise Server)?

Answer

In order to properly deploy the security software within your enterprise you will need to have the administrator for your BES to enable a few items.  Additionally you will need to make sure that you use compatible Blackberry phones. Below is a typical checklist prior to usage within your enterprise.

For BES Administrators:

1. You will need to allow blackberry devices reach the following domains:

The server domain names involved in the installation process are both:
https://service.myKryptofon.com
https://update.mykryptofon.com

Access to both these domains is needed.

2. Allow TCP and UDP, SIP and RTP, and have port 5060 open.

Note:

If you experience connectivity problems, you may need to check with your BIS or BES server administrator.  The Blackberry security software requires a UDP connection on several ports in the 4000 to 6000 range, as well as a TCP connection on ports 80 and 443.


For Blackberry Mobile Devices:

  • BlackBerry 9650 - OS 6.0.0.524, 6.0.0.600
  • BlackBerry 9700 - OS 6.0.0.526, 6.0.0.600 or newer
  • BlackBerry 9780 - OS 6.0.0.526, 6.0.0.600 or newer
  • Blackberry 9800 - OS 6.0.0.600 or newer
  • Blackberry 9900 - OS 7.0.0.xxx
  • Blackberry 9930 - OS 7.0.0.xxx

Note: Due to the lack of resources within several Blackberry models as well as bugs with various firmware versions we are only able to support a select number of blackberry phones that meet our rigorous standards for call quality. We are continually evaluating different models for performance and stability.  If you enterprise has a specific model that is not supported contact our customer support for updates regarding newer models.

For your Mobile service Provider:
1. Usage of GSM 3G/4G Data preferable
2. Use Blackberry Corporate Data Plan
3. Use unlimited data plan preferable


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Article Details
Views: 3579 Created on: Apr 21, 2011
Date updated: Nov 11, 2011
Tagged: blackberry


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