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How to Reset Jabra PRO 920, 925, 930, 935 - ringtone in headset or headset keeps beeping - how to fix

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Question
How do I reset my Jabra PRO headset - 920, 925, 930, 935. I just keeps beeping all the time.

Answer

Sometimes after a power outage the headset will lose sync with the base unit.  If you hear a constant ringtone or beeping in the headset you will need to perform a full reset.  This reset is only for  the Jabra PRO series (920, 925, 930, 935).  It will allow the headset to "sync" again with the base unit so the constant beeping will go away.  The instructions below will generally fix this issue.

Jabra Pro 900 series Reset:

  1. Place headset on the charging base
  2. Remove power from charging base
  3. Take headset off charging base
  4. Hold multifunction button (the one in the silver ring) for 4 seconds
  5. The white light will flash 3 times and then flicker. When it begins flickering, let go.
  6. There should now be no lights on the headset.
  7. Place the headset back on the base and plug the power back in
  8. Charge until the battery light is steady green and test the unit 

Jabra PRO Series Headsets:

 jabra pro 925 wireless headset cisco compatible jabra pro 920 wireless headset
Jabra PRO 925 Jabra PRO 935 Jabra PRO 920 -Phone Version Jabra PRO 930 - PC Version  
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Video Demonstration of Jabra 920 Wireless and Remote Lifter

 

Global Teck Worldwide provides a ProSetup Service for $35 that walks you through the complete installation, troubleshooting and configuration of any headset on our website. If you have questions about your the Jabra PRO series headsets for your phone feel free to start a chat session or call us 703-766-6363. 


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Article Details
Views: 17334 Created on: Apr 20, 2015
Date updated: Apr 20, 2015

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