Support Center Home > Support Topics> Category: Blackberry support
Category: Blackberry support
13 Articles
Orange arrow Customer is not able to connect to server. Getting a error of "service unavailable"

5068 views
  Customer had issues with connectivity and "service unavailable" error. Problem was corrected and customer can now communicate on device with no issues. To fix this problem on other devices please follow the instructions below. --> --> -->1. Go to "file explorer" on PDA and locate the file "cafil...
Orange arrow What is required to deploy your security software within my enterprise that has a BES (Blackberry Enterprise Server)?

3654 views
  In order to properly deploy the security software within your enterprise you will need to have the administrator for your BES to enable a few items. Additionally you will need to make sure that you use compatible Blackberry phones. Below is a typical checklist prior to usage within your enterprise...
Tagged: blackberry


Orange arrow How do I change the Blackberry on my phone to one of the compatible ones with your software security?

4591 views
  You can proceed to the link below for details on how to change the firmware on your blackberry. http://www.blackberrycool.com/2010/01/12/how-to-upgrade-your-blackberry-os-software-2010-version/...
Tagged: blackberry


Orange arrow How do I make a secure call using the smartphone security software?

3370 views
  See video below:...
Tagged: blackberry


Orange arrow What do I need to do to get receive a secure call with the smartphone security app?

3819 views
  See video below: ...
Orange arrow What does your ParleySec Security software for Blackberry do?

4480 views
  A brief introduction to recent news articles about hacking followed by the features of the software and making a secure calls. ...
Orange arrow How do I use the ParleySec software?

4468 views
  Below is a video demonstration of the features, menus and how to use the security software. ...
Orange arrow How can I chat securely with other users with the secure smartphone software?

4818 views
  See video demonstration below:...
Orange arrow What do the buttons/icons of the kryptofon software do?

3574 views
  See video demonstration below: ...
Orange arrow How can I personalize or change the settings within the Kryptofon software?

3424 views
  See video demonstration below: ...
Orange arrow What is required to use your software with my Blackberry Smartphone?

2867 views
  To successfully use this software with your phone you will need have a few simple items in place prior to usage. They include the following:Compatible Blackberry Smartphone (see list below)Internet Data plan 3G/4G or WiFi serviceConfigure the APN setting on the BlackberryMinimum of two users of th...
Orange arrow How do I download the Kryptofon Secure Mobile app to my Blackberry?

3233 views
  See the video demonstration below: ...
Orange arrow I get an error that says "E172 tunnel failed or DNS error". What does that mean?

2295 views
  An error in which "tunnel" or "DNS" failed is generally an indication that you can not estabilish a connection to the internet.This can be due to APN settings not properly setup on the device.If you have a Blackberry device go to the following settings and make sure that you have the correct APN se...

Page: 1 of 1