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25 Articles
Orange arrow Which headsets are compatible with the Cisco 7940, 7941, 7960, 7961, 7970 IP phones?

12604 views
  Both Wireless and Corded headsets can be used with Cisco 7940, 7941, 7960, 7961, 7970 IP phones. The trick is to first determine which type of headset (wireless vs. corded) you want to use. Once you have decided which type of headset you will be using the last step is determining the correct acce...
Orange arrow How do I setup or install the Mitel DECT Module and cordless headset with my Mitel 5330, 5340, 5360?

13036 views
  In order to successfully get the Mitel DECT module and Cordless headset to work with your Mitel phone follow the setup instructions below. The instructions below assumes that you have alredy installed the Mitel DECT module on your phone and only need to program your phone so that you can enable the...
Orange arrow Do you have a wireless headset, that has a EHS (electroinc hook switch) that works with the mitel phones?

5424 views
  Not all wireless headsets are compatible with Mitel phones. And only a handful of Mitel phones support EHS (Electronic Hook Switch) functionality. Below is a list of Mitel phones and the appropriate headsets that are compatible with the corresponding Mitel phones. For Mitel 5300 series including...
Orange arrow How can I get my wireless headset to work with my 5330, 5340 IP phone?

24300 views
  Wireless Headsets do work with Mitel 5330 and Mitel 5340 IP Phones. As long as you are using one of the major headset manufacturers (Plantronics, Jabra, VXi or Sennehieser). The tricky part when using Mitel telephones is the programming and set up of the IP phone itself. Mitel IP telephones come...
Orange arrow How do I hookup a Corded headset to my phone?

12568 views
  See video demonstration below for additional details on how to connect a Direct Connect headset to your phone. Popular Direct Connect headsets: Plantronics HW710 Direct Connect Jabra 2320 Direct Connect Jabra 1520 Direct Connect Jabra 2420 Direct Connect ...
Orange arrow How do I fix the Jabra Lifter? It goes up and down randomly.

12027 views
  The Jabra wireless headsets are designed to work with various telephones. Most phones will work fine with the default setting on the wireless headset. If your lifter is acting erratic you will need to change the "default mode" for the Remote Call control within the settings of the wireless headset...
Orange arrow Which NEC phones are compatible with the newer Plantronics EHS for remote answering when using a cordless headset?

4398 views
  In order to use a cordless headset that does NOT require the mechanical lifter your NEC phone and NEC switch must also have this feature enabled. Below is list of NEC phones that are compatible. You may also need to activate this feature on your phone if it is not currently activated. If your NE...
Orange arrow How do I elminate or troubleshoot echo problems with my Plantronics wireless headset on a Toshiba IP Phone - 5000 series?

47625 views
  Echo is typically a result of audio levels that are too high in both the Toshiba telephone and Plantronics headset. When both audio levels are set to “max” (on the phone and headset) a feedback or “echo” of your voice is heard through the headset. This problem can be easily ...
Orange arrow How do I reset my Jabra PRO headset - 920, 925, 930, 935. I just keeps beeping all the time.

41433 views
  Sometimes after a power outage the headset will lose sync with the headset's base unit. If you hear a constant ringtone or beeping in the headset you will need to perform a full reset. This reset is only for the Jabra PRO series (920, 925, 930, 935). It will allow the headset to "sync" again wit...
Orange arrow How to Pair a Bluetooth headset/handset with the Mitel Bluetooth Module?

14501 views
  Pairing a Bluetooth headset or Handset to Mitel Bluetooth Module Initial Pairing: First ensure that the battery of the Bluetooth device to be paired is at least partially charged. Press and hold the pairing button on the back of the Bluetooth Module for 5 seconds to activate phone pairing mo...
Orange arrow How do I use my corded headset with my NEC phone?

10331 views
  To successfully use your headset with your NEC phone you will need to perform two tasks; 1) Enable the Headset Mode on your NEC phone and 2) Adjust the settings on the smart cord to #7. The video below will demonstrate how to adjust the settings on the smart cord. Steps to use a corded headset on...
Orange arrow Which cables do I need to use with a Jabra Wireless headset when using an Aastra Phone (6753i, 6755i, 6757i, 6757i CT)?

3428 views
  In order to properly use a Jabra wireless headset with the following Aastra phones (6753i, 6755i, 6757i, 6757i CT). You will need two cables: the link below will take you to the kit that provides both the Jabra and Aatra cables required for remote answering and pick up of calls with the Jabra heads...
Orange arrow How can I pair my bluetooth headset with a Mitel phone?

17058 views
  In this example we provide instructions how to pair a Jabra GO 6470 with the Mitel IP phone. Although these headset instructions below have the Jabra 6470 Bluetooth Headset you can use the steps to pair with the Mitel Bluetooth Module with other Bluetooth Headsets that support A2DP List of other ...
Orange arrow Why is my Blue Parrott Headset not working with my Android phone?

241 views
  Here is instructions to clearing the bluetooth cache on your Android device. https://help.elitehrv.com/article/135-clear-bluetooth-cache-android NOTE : The link below is one that we can send to customers that have Android phones. You can use this info for your customer support effortIt...
Orange arrow Why are the people I'm speaking with not able to hear me on my Blue Parrott Headset?

365 views
  Blue Parrott headset users want to ensure that they are using current firmware upgrades to their headset for optimal performance. To upgrade you must first download Blue Parrott Updater : https://www.blueparrott.com/software/blueparrott-updater BlueParrott users should upgrade to the latest...

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