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Category: General Questions
35 Articles
Orange arrow How do I setup the Jabra GN9125 Wireless headset with my telephone?

11759 views
  View a video demonstration of how to setup the Jabra GN9125 on a telephone. This video demo will also provide answers on common troubleshooting steps if your wireless headset is not working properly with your phone....
Orange arrow Where do I connect the headset to the telephone?

9094 views
  If you do NOT have a separate jack for a headset and handset this means you do NOT have a dedicated headset jack. See video below for details. In this case you will need a telephone adapter such as the GN8210. The telephone adapter will connect to your telephone and then allow both your headset ...
Orange arrow How do I connect the GN1000 or HL10 to my telephone?

7299 views
  Both Jabra and Plantronics have wireless headsets that will work with your phone. If you wish to roam around the office while using the wireless headset you'll need to get the remote lifter accessory. For Jabra wireless it is the GN-1000 and for Plantronics it is the HL-10 . See video demonstrat...
Orange arrow How do I hookup a Corded headset to my phone?

12568 views
  See video demonstration below for additional details on how to connect a Direct Connect headset to your phone. Popular Direct Connect headsets: Plantronics HW710 Direct Connect Jabra 2320 Direct Connect Jabra 1520 Direct Connect Jabra 2420 Direct Connect ...
Orange arrow Which wireless headsets are compatible with NEC phones: DTU-16d, DT300, Univerge, DTerm series phones?

7232 views
  Wireless headsets are designed to be compatible with all NEC phones. The trick is knowing which accessories are appropriate for your NEC phone. Wireless headsets come with a base station that interfaces with the telephone and your handset. The base station allows you to use the wireless headset o...
Orange arrow How do I elminate or troubleshoot echo problems with my Plantronics wireless headset on a Toshiba IP Phone - 5000 series?

47625 views
  Echo is typically a result of audio levels that are too high in both the Toshiba telephone and Plantronics headset. When both audio levels are set to “max” (on the phone and headset) a feedback or “echo” of your voice is heard through the headset. This problem can be easily ...
Orange arrow How do I reset my Jabra PRO headset - 920, 925, 930, 935. I just keeps beeping all the time.

41434 views
  Sometimes after a power outage the headset will lose sync with the headset's base unit. If you hear a constant ringtone or beeping in the headset you will need to perform a full reset. This reset is only for the Jabra PRO series (920, 925, 930, 935). It will allow the headset to "sync" again wit...
Orange arrow How do I setup the GN9330e on my telephone?

2033 views
  Click here to view a video demonstration on how to setup the GN300e wireless headset on your telephone....
Orange arrow Which headset should I use for a noisy environment?

5167 views
  If you are going to use a headset in an environment that is noisy you'll want to get one with "noise canceling". This feature filters out common background noises such as co-workers talking in the office next to you or common offices noises that can be bothersome during conversations. Noise cance...
Orange arrow How do I setup my wireless headset - (Jabra GO 6430) with my PC and mobile phone?

3672 views
  Click here to learn how to setup up your Jabra GO 6430 Wireless headset with your PC and mobile phone.To purchase the Jabra GO 6430 click here....
Orange arrow How do I get the Jabra package to work with my Avaya IP agent software?

3339 views
  The Jabra Hearing Disabled Package consists of the following pieces: Jabra Headset Jabra USB Adapter GN1200 Smart Cords (2) Custom Boost Amp Power Supply Adapter Once you connected all the pieces you will need to adjust the audio settings on the smart cord connected to the Headset to sett...
Orange arrow Which headset will work with the Merlin BIS-34D phone?

4412 views
  You can use both wired or wireless headset. If using a wired headset you'll want to get any of the ones that have "direct-connect" in the description. Direct Connect headsets include the interface cable that will connect your wired headset to the headset jack on the phone. This cable is not requ...
Orange arrow Which wireless headset is compatible with my CISCO SPA 512, 514, 525G2 (Plantronics, Jabra)?

7890 views
  The Cisco SPA phones (512, 514, 525G2 IP) can work with multiple Plantronics and Jabra wireless headsets. Wireless headsets are designed to be compatible with all Cisco phones. The trick is to know which accessories are required for your specific model. For example, wireless headsets come with a b...
Orange arrow I placed an order yesterday and failed to print a receipt. How can I locate a copy?

2122 views
  To get a copy of your order you'll need to go our online store to "My Account". You may have received an initial welcome email when you ordered your product and within that email it contained both the email used for your order as well as the password to login online and view your order. If you ar...
Orange arrow Can I use a wireless headset with the 3com 3101 phone?

5506 views
  Both Jabra and Plantronics have wireless headsets that will work with your phone. If you wish to roam around the office while using the wireless headset you'll need to get the remote lifter accessory. For Jabra wireless it is the GN1000 and for Plantronics it is the HL-10 . Below is a video demo...

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