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Category: General Questions
40 Articles
Orange arrow Which Jabra or Plantronics wireless headset can I use with my Avaya / Lucent phone?

11019 views
  All Jabra and Plantronics wireless headsets are compatible with Avaya phones including the Motion Office, Legend CS, and GN Pro920. The trick is to know which accessory you'll need for your specific Avaya/Lucent phone if any. Both Plantronics and Jabra have various accessories for wireless headsets...
Orange arrow Where do I connect the headset to the telephone?

14635 views
  If you do NOT have a separate jack for a headset and handset this means you do NOT have a dedicated headset jack. See video below for details. In this case you will need a telephone adapter such as the GN8210. The telephone adapter will connect to your telephone and then allow both your headset ...
Orange arrow What do I do if my CS55 is malfunctioning? How can I get a replacement headset because the one I have is still under warranty?

6152 views
  Plantronics has a very simple and easy process for getting a replacement headset.-->-->1. Go to the website link below and fill out the Quick Service Form. You may be required to create an acccount (free of charge).-->http://www.plantronics.com/us/support/warranty/-->-->2. If proof of purchase is r...
Orange arrow Is it possible to measure efficiency and quantified savings from using headsets?

9272 views
  Yes. It is possible to measure your savings and improved efficiency. This effeciency translates into tangible savings. To calculate your savings and effeciency gains click on the link below: Headset Calculator ...
Orange arrow How do I hookup a Corded headset to my phone?

17795 views
  See video demonstration below for additional details on how to connect a Direct Connect headset to your phone. Popular Direct Connect headsets: Plantronics HW710 Direct Connect Jabra 2320 Direct Connect Jabra 1520 Direct Connect Jabra 2420 Direct Connect ...
Orange arrow How can I chat securely with other users with the secure smartphone software?

9694 views
  See video demonstration below:...
Orange arrow What do the buttons/icons of the kryptofon software do?

7749 views
  See video demonstration below: ...
Orange arrow How do I connect the GN1000 or HL10 to my telephone?

11931 views
  Both Jabra and Plantronics have wireless headsets that will work with your phone. If you wish to roam around the office while using the wireless headset you'll need to get the remote lifter accessory. For Jabra wireless it is the GN-1000 and for Plantronics it is the HL-10 . See video demonstrat...
Orange arrow How do I setup the Jabra GN9125 Wireless headset with my telephone?

18098 views
  View a video demonstration of how to setup the Jabra GN9125 on a telephone. This video demo will also provide answers on common troubleshooting steps if your wireless headset is not working properly with your phone....
Orange arrow Which wireless headset is compatible with my CISCO SPA 512, 514, 525G2 (Plantronics, Jabra)?

12967 views
  The Cisco SPA phones (512, 514, 525G2 IP) can work with multiple Plantronics and Jabra wireless headsets. Wireless headsets are designed to be compatible with all Cisco phones. The trick is to know which accessories are required for your specific model. For example, wireless headsets come with a b...
Orange arrow How to pick the right devices (headset, speakerphones) for remote working

2606 views
  🎧 🎧 Work From Home - Remote Working - Hands-Free Devices - Speaker Phones, Headsets, Bluetooth and other considerations before making your purchase. In our very first livestream we talk about the Work From Home environment, wireless technologies, the differences between DECT and Bluetooth, and qu...
Orange arrow How can I fix problems with my bluetooth device not working properly with my PC.

5645 views
  Why so many problems with my Bluetooth device? Do you have a Bluetooth device that's not working properly? If so, don't worry - you're not alone. Many people experience problems with their Bluetooth devices from time to time. In this article, we'll discuss some of the most common Bluetooth problem...
Orange arrow Which wireless headset is compatible with my PC, MAC?

8617 views
  To view which wireless headset will work with your PC you view them online within the PC section for wireless headsets. You will need to plug the wireless headset into your USB port. Below is a sample of the most popular USB wireless headsets. These headsets can be used for communications such as...
Orange arrow Who is GN Netcom or Jabra and what type of headsets do they make?

9905 views
  GN Netcom is the parent company for Jabra and GN branded headsets. GN Netcom also produced the UNEX and ACS brands which are now discontinued. See video demonstration below to learn more how these headsets are made to last....
Orange arrow Which corded USB headset is compatible with my PC or MAC?

9473 views
  For PC users there are many corded headsets options. The type of headset you select will greatly depend on your intended usage. The difference among the various options come down to; A) How often you plan to use the headset and B) Desired sound quality. These USB headsets can be used for office or...

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